SINCE 2000,AN INDEPENDANT VISION.In the 90s,a 25 year-old engineer and fashion passionate, realized how much the youth is attracted by colors and originality.Underwear seemed to be the only category left aside in this relentless quest for style.This observation will inspire in him the founding vision behind Calvn PuLL:to shake up the codes of a conservative lingerie industry and elevate underwear into a true fashion item.In 2000,created the first polyester elastane Lycra sublimated trunk with the ingenuity of using a snowboard goggle band for a waistband.17 years after its debut,Calvn PuLL retains its original creative premise and its desire to shake up the codes.Still a familial structure and still free and autodidact,the brand has grown its personality, has extended, has conquered and has reinforced. Calvn PuLL has remained loyal to its convictions:Comfort-Originality -Quality.It’s this heritage that makes Calvn PuLL a strong, independent, unique and recognizable brand at first sight.Today,we keep working on collections that are surprising, joyous and packed with laughs. Who wants to be gloomy anyways?!We want to add peps to your daily life by sharing our passions and inspirations with you.Latest big news:the website evolves.Besides a total re-looking,it is also managed 100% in-house.We not only ensure the entire web service,it’s shape and its content, but also how it’s shipped,straight out of our warehouse. Your precious orders will be packed and delivered with love!
We accept alipay here.
All major credit cards are accepted through secure payment processor ESCROW.
Before buying, Please make sure your Shipping address is correct. Or not, please correct it before payment.
Please leave note in payment note when making the payment if you have any special request (colors/size).
A phone number is recommended for a more accurate delivery.
Shipping & Handing Term
We ship Worldwide as GIFT.
Items will be shipped within 1-5 business day after payment completed received.
Items are shipped from China Post Airmail(we will send your package with free tracking number), reach most of the countries within 10 to 30 business days.
Delivery time depends on destination and other factors, it may takes up to 30 business days. If you can/’t receive it after 38 days. Please contact us for resolution.
Shipping may influenced by holidays, events and other uncertainties. We could not guarantee the arrival time.
Please be noted that customer from ITALY or Brazil, due to your countries/’ strict CUSTOM policy to MERCHANDISES from East Asia, delivery speed may be largely delayed .
If you dislike the seemingly long shipping time, please don/’t bid. We don/’t want to get a negative or neutral or a low DSR score only because of the shipping time.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer/’s responsibility.
Please check with your country/’s customs office to determine what these additional costs will be prior to bidding/buying.
Returns & Refund
DOA(Dead On Arrival) or Wrong Item will be offered exchange. Refund will be offered if stock is not available.
Buyer need to pay return shipping cost. Item must be returned undamaged in its original box.
If you want a refund because of the item defect or some other quality problems, please contact us within 3 days after you get it. The fee relating to the reback mailing should be overtaken by yourself.
Less than 0.5 percent of the bundle sometimes may get lost,but please don/’t worry about it.If you still fail to get your ordered items within the estimate time,please feel free to contact with us as quickly as you can.We will be responsible for resending you new items.
Feedback &Contact us
If you are not satisfied with the quality of our products or shipping speed, please kindly contact with us and don/’t leave negative feedback without hesitation. We can work together to resolve any dispute.
Leave a Review
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.